Data & Privacy
Your personal information matters to us. This Privacy Policy explains exactly what data ph king collects, why we collect it, how it is stored, and the rights you hold as a player based in the Philippines. Please read this page carefully before registering or using any part of our platform.
Last Updated: 2025
This Privacy Policy applies to all users of the ph king platform, including visitors, registered members, and anyone who contacts our support team. We collect personal information only when it is necessary to provide our services, verify your identity, process transactions, or comply with applicable laws in the Philippines. The types of information we may collect include your full name, date of birth, email address, mobile number, residential address, government-issued identification details, and financial information such as your preferred payment method and transaction history. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. We do not collect sensitive personal information beyond what is required for account verification and regulatory compliance, and we never collect data from minors.
The personal data you provide to ph king is used exclusively to operate and improve our platform services. Specifically, we use your information to create and manage your account, verify your identity in line with Philippine anti-money laundering requirements, process deposits and withdrawals in Philippine pesos, send you important account notifications, and respond to your support requests. We may also use aggregated, anonymised data to analyse platform usage trends and improve our games and features. We do not use your personal data for unsolicited marketing without your explicit consent, and you may opt out of any promotional communications at any time through your account settings. Your data is never sold, rented, or traded to any third-party advertiser or data broker. Any third-party service providers we engage — such as payment processors or identity verification partners — are contractually bound to handle your data only for the specific purpose for which it was shared.
ph king stores all personal data on secure servers with industry-standard encryption protocols applied both in transit and at rest. Access to your personal information is strictly limited to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We implement technical safeguards including firewalls, intrusion detection systems, and regular security audits to protect against unauthorised access, disclosure, alteration, or destruction of your data. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine regulatory authorities within the timeframes required by applicable law. You are responsible for keeping your account password confidential and for logging out of shared devices after each session. ph king will never ask you to share your password via email, chat, or any other channel.
Our platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep your session active while you are logged in. Essential cookies are required for the platform to function correctly and cannot be disabled. We also use analytics cookies to understand how players navigate the site, which pages are most visited, and where technical issues may arise — this data is collected in anonymised form and is used solely for internal improvement purposes. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on our platform. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features. By continuing to use the ph king platform, you consent to our use of cookies as described in this policy.
We do not share your personal information with any third party except in the following limited circumstances: when required by Philippine law, court order, or regulatory authority; when necessary to process your financial transactions through our licensed payment partners; when you have given explicit consent for a specific purpose; or when it is necessary to protect the rights, property, or safety of ph king, our users, or the public. Any third parties who receive your data in these circumstances are required to maintain its confidentiality and may not use it for any purpose beyond what was originally specified. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under applicable law. We will always inform you of any material changes to how your data is shared.
As a user of the ph king platform based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing, request that we restrict how we use your data while a complaint is being investigated, and receive a copy of your data in a portable format. To exercise any of these rights, you may contact our support team using the email address listed in the footer of this page. We will respond to all verified data requests within a reasonable timeframe in accordance with Philippine data privacy regulations. Please note that some requests may be subject to legal limitations — for example, we are required to retain certain transaction records for a minimum period under anti-money laundering laws.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our internal data governance policies. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure to comply with financial regulations. After the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account deletion, we will process your request promptly and confirm when your data has been removed, subject to any legal retention obligations that may apply. We periodically review the data we hold to ensure that we are not retaining information beyond what is necessary or proportionate.
ph king reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, technology, or applicable legal requirements. When we make material changes, we will notify registered users via email or through a prominent notice on the platform, and the updated policy will take effect from the date it is published. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team.
Questions or Concerns?
If you have any questions about this Privacy Policy or how your personal data is handled, please check our FAQ page for quick answers. You can also review our Terms and Conditions and Responsible Gaming guidelines for a full picture of how ph king operates. Ready to get started on the platform? Create a free account or log in to your existing one.